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4 days ago2 min read
Are you taking the pizza?
More accurately taking pineapple off the pizza. In our house, ham and pineapple pizza gets the thumbs up – by a dog’s whisker (a survey...
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Jan 93 min read
Squid Games – Lessons in dealing with disruptors
I suspect that, like many people, I spent my time post-Christmas binge-watching streaming content, including Squid Game 2 (SG2). ...
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Nov 28, 20242 min read
Beware the giving season!
As December rapidly approaches, many organisations feel the pressure to hit quotas before the end of the quarter. One typical strategy to...
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Nov 13, 20242 min read
Hard Cheese!
On the 14th of October, somebody in the UK stole a huge amount of cheese. To be more precise, they stole 22 tonnes of it! This, of...
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Nov 7, 20242 min read
Why plan B and plan C will Trump an inflexible strategy
Exactly eight years ago yesterday, a colleague and I were finishing a Negotiation Skills training programme in London with 12...
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Aug 13, 20243 min read
Listen (understand and engage) without prejudice
My apologies to the late George Michael for repurposing his album title, I will always be a fan. When we start a conversation,...
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Jul 26, 20243 min read
Screwing up can improve your satisfaction ratings
After the backlash CrowdStrike faced this week, you’d be forgiven for being doubtful about this heading. The company offered a $10 Uber...
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Jul 18, 20242 min read
What lasts 30 seconds and costs £500,000?
No, not Strottarga Bianco caviar! It’s reportedly a 30 second Euro 2024 half time slot for the England final, with a commercial...
16 views0 comments
Jul 10, 20243 min read
Don’t ‘shoot down the middle’ of your negotiation.
Statistically, it’s recently been proven that ‘shooting down the middle’ gives the best possible chance of scoring a penalty in soccer....
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Jun 20, 20243 min read
From Post-exam parties to big business – the negotiation process
When we think about variables like volume, quality, delivery, and cost – some big business deal instantly springs to mind. However, this...
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Jun 10, 20243 min read
Influence in seconds...
What do the following phrases have in common; £2000 tax hike. Get Brexit done. Take back control. Strong & stable. They’re all UK...
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May 23, 20242 min read
Global trade conflict? Ask the Puffin
As with lots of the deals we do, the devil is often in the detail. Not for the first time, the Brexit deal appears to be subject to more...
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May 16, 20243 min read
A Co-Operative or Competitive Arena?
The recently constructed Co-Op Live arena in Manchester is the largest, of its kind in Europe. The arena, owned by the Oak View Group...
8 views0 comments
Apr 18, 20243 min read
I'm just not interested!
This is something we’ve all heard at some time or another from other people. Unlike the title, I’m always interested in the areas of...
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Apr 8, 20242 min read
To disclose or not to disclose, that is the question
When it comes to the royal family, I’m a bit agnostic. However, like a lot of people, I was genuinely concerned when I heard the news of...
54 views0 comments
Sep 22, 20233 min read
Take The Money and Run!
A Danish artist, Jens Haaning, has been ordered to repay the majority of a loan of approximately £62,000 given to him to produce two...
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Aug 23, 20233 min read
Microsoft’s ‘Call of Duty’ to a 4-point negotiating plan
Earlier this year the UK’s Competition and Markets Authority (CMA) blocked Microsoft’s $69 billion acquisition of Activision Blizzard...
31 views0 comments
Aug 17, 20233 min read
How negotiating the loss of 1000’s of customers can be a good thing
According to a BBC News article this week, Admiral Insurance lost 380,000 customers last year. On the face of it, it sounds dire, doesn’t...
40 views0 comments
Aug 1, 20233 min read
Why you need to be in the 10% club
This week, according to the BBC, Etsy has been accused by some of its online sellers of putting 75% of their takings on hold for 45 days....
31 views0 comments
Jul 21, 20233 min read
How do you resolve conflict in a toxic culture?
Conflict is around us all, every day, in just about every decision we make, in many of the conversations we have. Most conflicts are...
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